Data Protection Policy

TUNYTECH Business SRL

Compliant with GDPR (EU Regulation 2016/679) and the Belgian Law of July 30, 2018 on the protection of natural persons with regard to the processing of personal data.

The purpose of this Data Protection Policy is to inform visitors, prospects, and clients of the tunytech.co website in a clear and transparent manner about the terms of collection, use, retention, and protection of their personal data by TUNYTECH Business SRL.

1. Data Controller

The controller of personal data collected on the tunytech.co website is:

  • Company Name: TUNYTECH Business SRL
  • Legal Form: Limited Liability Company under Belgian law (SRL)
  • Company / VAT number (CBE): BE 0803.477.031 (RPM Namur)
  • Registered office: Rue Dewez 27 B02, 5000 Namur, Belgium
  • Phone: +32 470 88 22 79
  • Contact email: contact@tunytech.co
  • Data Protection Contact: Amir Aouani

2. Personal Data Collected

We only collect data that is strictly necessary for the intended purposes:

  • Professional and billing data (B2B & freelancers): company name, contact position / title, intra-community VAT number, billing address, quote history, and services rendered.
  • Technical and navigation data: IP address, connection data, technical session identifiers, and functional cookies essential for the proper functioning of the site.

3. Purposes and Legal Bases of Processing

Your personal data is processed in accordance with Article 6 of the GDPR under the following legal bases:

  • Performance of pre-contractual or contractual measures (Art. 6.1.b GDPR): processing your requests, managing and executing technology service and consulting contracts, customer relationship management.
  • Compliance with legal obligations (Art. 6.1.c GDPR): issuing and managing invoices, general accounting, tax and VAT filings, compliance with document retention obligations under the Belgian Code of Economic Law.
  • Legitimate interest (Art. 6.1.f GDPR): securing web infrastructure, preventing fraud and security incidents, monitoring and improving the quality of our services and user experience.
  • Consent (Art. 6.1.a GDPR): placement of optional audience measurement cookies or sending professional news updates (revocable at any time).

4. Recipients and Subcontractors

Your personal data is strictly confidential and is never sold, rented, or transferred to third parties. It is transmitted and hosted solely with the following authorized recipients and service providers:

  • Internal team of TUNYTECH Business SRL: employees and consultants responsible for mission execution, technical monitoring, administration, and sales management.
  • Infrastructure and project data host (OVHcloud): secure hosting within the European Union (France / EU) ensuring technical deployment of platforms, servers, and client project data.
  • Collaborative and document environment (Microsoft 365 / OneDrive & SharePoint of TUNYTECH Business): secure hosting of email correspondence, commercial proposals, quotes, invoices, and administrative records.
  • Administrative and financial service providers: certified accounting software and partner financial institutions involved in processing and settling service invoices.
  • Public or judicial authorities: solely in cases of imperative legal obligation or official requisition under applicable law.

5. Transfers Outside the European Union

Data processed by TUNYTECH Business SRL is primarily hosted and processed within the European Union.

Should a transfer to a service provider or processor established outside the European Economic Area prove necessary, TUNYTECH Business SRL ensures in advance that such transfer relies on appropriate legal safeguards, notably an adequacy decision by the European Commission or the prior signing of Standard Contractual Clauses (SCCs).

6. Data Retention Period

We retain your data for durations strictly proportionate to the pursued purposes:

  • Billing data and accounting documents: 7 to 10 years in compliance with Belgian tax and accounting obligations.
  • Client data and service monitoring: for the entire duration of the contractual relationship, then archived for 5 years for evidentiary purposes.
  • Security and connection logs: maximum of 12 months.

7. Your Rights Regarding Your Personal Data

In accordance with the GDPR and Belgian regulations, you have the following rights:

  • Right of access (Art. 15): obtain confirmation as to whether your data is being processed and obtain a copy thereof.
  • Right to rectification (Art. 16): correct inaccurate information or complete your data.
  • Right to erasure (Art. 17): request the deletion of your data, within the limits of statutory retention obligations.
  • Right to restriction of processing (Art. 18): request the temporary freezing of the processing of your data.
  • Right to data portability (Art. 20): receive your provided data in a structured, commonly used, and machine-readable format.
  • Right to object (Art. 21): object at any time to the processing of your data on legitimate grounds relating to your particular situation.

To exercise any of these rights, please send your request to: contact@tunytech.co

We will respond within a maximum period of one (1) month from receipt of your request.

8. Cookies and Trackers

The tunytech.co website uses trackers strictly necessary for its technical operation and security. These cookies do not require prior consent.

In the event that audience measurement or analytics tools requiring consent are activated, they will only be placed after your explicit validation via our cookie management banner, in accordance with the recommendations of the Data Protection Authority.

9. Complaint with the Supervisory Authority (DPA)

If you believe, after having contacted us, that your rights are not being respected, you have the right to lodge a complaint with the competent Belgian authority: